Services

Property Procurement Service

Whether you are buying your first home, moving to Ireland for the first time, or looking to make an investment in the Irish property market we are here to assist you. With over 30 years’ experience in property, we offer a bespoke property procurement service that will help you to navigate the complete sale process in Ireland. This involves us identifying and sourcing potential properties, and arranging viewings of properties that you are interested in. Once we identify the right property for you, we can make offers on your behalf and help you negotiate the best deal. Then, assuming we have an offer accepted, we can arrange surveys on the property, and assist you with sourcing a solicitor – it is a legal requirement that a solicitor handles the property conveyance process in Ireland, and we can recommend a number of excellent ones. We will then liaise with the sellers’ estate agent, and solicitor, to ensure a smooth sales process – many sales in Ireland do not proceed due to poor communication between the parties, and we have a proven track record of strong communication right through the process. Once a property closes, we have an excellent team of contractors that can assist with any renovations or refurbishments that may be required. Please contact us to find out more details on this service.

Whether you are selling or renting, we can offer you a fully tailored package to suit your needs. No two properties or clients are the same, and we try to tailor our service to suit the client and the property.

Sales

We at Mason Estates offer a truly personal service during the sale of your property. We guarantee that a fully qualified and experienced negotiator under the guidance of one of our directors will at all times handle the sale. Both will be available to you at all times, before, during & after your sale, to keep you informed of all developments.

When selling, we can arrange:

• House clearance & waste removal.
• Repairs and maintenance prior to going to the market.
• BER certificates.
• Full colour marketing brochure to include professional photography & floorplans.
• Extensive website coverage – masonestates.ie, myhome.ie & daft.ie. We will also have your property marketed on other sites, that these are linked to.
• Personalised viewings at times to suit the viewer.

All our agents, generally live in the area where they are selling and are therefore flexible on viewings – evenings and weekends included. We do all viewings ourselves. We believe the agent you instruct, handles the enquiry, does the viewing and deals with the negotiations and sales process from start to finish. Once we go ‘Sale Agreed’ we don’t sit on our laurels, instead we ensure lines of communication are kept open to all parties and ensure the sale progresses smoothly. Mason Estates are the strength behind your next move.

When selling a property, we recommend the following advice.

DO:

• Clean up the house and garden
• Create a good ambience. Sounds and smells effect the way we perceive things, so don’t underestimate the effects a pleasant aroma or easy listening music can have on the sale of your house.
• Heat the house, it’s always nice to enter a warm house rather than a cold one, so set a fire or turn on the central heating.
• Leave the talking to us It’s often better to leave most of the talking to ourselves as we wish to research the viewers as much as possible in terms of estimating their idea of a fair price for the house, their likes and dislikes etc. This is always to your advantage.

DON’T:

• Leave a messy room untidied. People buy with their eyes so first impressions are very important. The home should be tidy and attractive – if necessary, paint up any chipped or stained paintwork, clean the carpets and give the house a general sprucing up.
• Let your pets loose. Some people have a fear of, or dislike animals. Pets may also create an unpleasant smell or may act differently around strangers, so if you have pets, you may be best advised to keep them out of the way for the period of viewings.

Lettings & Property Management

When renting, Mason Estates, offer several letting packages which again can be tailored to suit your own individual requirements. Before renting, we can:

• Provide advice on pre-letting requirements and legislation
• Provide house clearance and waste removal
• Arrange repairs and maintenance prior to a property going for rent
• Property fit out if necessary
• BER Certificates and professional photography

Regarding our letting services, we offer:

A 'Let only service'

This is where we market the property on www.masonestates.ie, www.daft.ie & www.myhome.ie and all of their associated websites. Where possible, and if requested, we will erect a ‘To Let’ board – there are no set up charges and marketing costs for this. Some of the websites charge for ‘premium advertisements’ – if these are requested, there will be the relevant charge invoiced. All our viewings are supervised and when a proposed tenant is interested in a property, we will ask for references. These will include, employer, previous property owners (if available) and any other information that may be possible to get. If the references are acceptable, we will negotiate and finalise all the terms of the tenancy. We will, subsequently, draw up the lease agreement and include any special conditions that may be required. On signing of the lease agreement & move in, we will arrange the transfer of the electricity & gas accounts. We will transfer these accounts, but it is advisable and the responsibility of the property owner to check up on these if a final account doesn’t arrive within 7 working days. On signing of lease agreements, we will secure one month’s rent and one month’s rent as a security deposit on the property. We will also set up a rent payment method to suit your requirements, usually a standing order. We will get the tenants to fill out their section of the RTB form and this will be sent to you with the lease agreements (The RTB registration is done automatically for management properties). BER Certificates are required on all rental properties – If you haven’t got one, we can help you organise this.

A 'Let & Management service'

Here we do all the above and instead of passing over to the property owner to manage, we become the point of contact for all correspondence and any issues going forward.

We will monitor rents; transfer rents & subsequently email a monthly statement. All rents are paid directly to us, and fees and expenditure (if any) are deducted at source. The balancing rent is then transferred over to you within a couple of working days.

We can also arrange payment of service charges, insurance premiums etc. as requested.

We provide a hands-on management service, which not only professionally manages your property, but also delivers a friendly approachable service to occupants, which helps to build a strong relationship, that ensures the smooth running of tenancies.

We arrange regular inspections of all our properties to ensure they are being maintained to the high standards we set.

We manage over 350 properties in the greater Dublin area and have our own in-house maintenance team, along with a team of established reliable contractors that offer reasonable rates. We are more than aware that, in the current climate, it is essential to keep costs down and where possible, we minimise the call out charges, and in some cases, there are no charges at all.

An important feature of our management service is that we only charge fees when you are getting paid rent – if you don’t get paid, we don’t get paid. We do not charge a letting or a re-letting fee, this is all part of the ‘let & management’ service.

Our management service is hands on, and all our occupants’ issues are dealt with as soon as possible, as something small to an owner is not always small to an occupant. Many of our clients are with us for 20 years and more which we believe is a testament to our service.

Also, as we have been providing Property management for over 30 years, some of our clients now were renting from us in the past, which again indicates a fair service from all sides.